Terms of Service

Agreement to Terms

By accessing or using the services provided by Unbroken Consulting ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

Services

Unbroken Consulting provides CRM setup, optimization, and consulting services for real estate professionals. Our services include, but are not limited to:

• Follow Up Boss setup and optimization
• GoHighLevel setup and optimization
• CRM migrations
• System audits
• Training and strategy sessions
• Speaking engagements

Payment Terms

Payment is required as specified in your service agreement or at checkout. We accept various payment methods including credit cards. A 3.5% processing fee applies to all transactions.

• All fees are non-refundable unless otherwise stated in writing.
• For packages with multiple payments, all payments must be completed as scheduled.
• Late payments may result in service delays or suspension.
• Prices are subject to change without notice for new orders.

Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information as requested
• Grant necessary access to your CRM and related systems
• Respond to communications in a timely manner
• Review and approve deliverables within the agreed timeframe
• Maintain confidentiality of any proprietary methods shared

Delivery Timeline

Delivery timelines are estimates and depend on client responsiveness and scope of work. Delays caused by late client responses or scope changes may extend the timeline. We will communicate any anticipated delays as soon as possible.

Intellectual Property

Upon full payment, clients receive ownership of the customized configurations and content created specifically for their account. However, Unbroken Consulting retains ownership of:

• Proprietary methodologies and frameworks
• Pre-built templates and automation structures
• Training materials and SOPs
• Any tools or systems developed by the Company

Limitation of Liability

To the maximum extent permitted by law, Unbroken Consulting shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or system downtime
• Third-party software or service failures
• Results or outcomes from implementing our recommendations

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

Third-Party Services

Our services integrate with third-party platforms such as Follow Up Boss and GoHighLevel. We are not responsible for the performance, availability, or terms of these third-party services. Your use of such services is subject to their respective terms and conditions.

Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement. This includes business strategies, client lists, system configurations, and any other information marked as confidential.

Termination

Either party may terminate services with written notice. Upon termination, you will be responsible for payment of all services rendered up to the termination date. Any unused portions of prepaid services are non-refundable unless otherwise agreed in writing.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions.

SMS Terms & Conditions

1. Program. Unbroken Consulting sends first-party, transactional account and task notifications to our own real estate agents about their work in our CRM (task and follow-up reminders, appointment scheduling updates, and appointment-outcome logging). We do not send messages on behalf of third parties, and this program is not used for affiliate marketing, lead generation, lead distribution, or any third-party marketing.

2. Consent. Agents consent directly to Unbroken Consulting during onboarding by providing their mobile number and agreeing to receive these texts, and/or by texting a keyword (START or YES) to our number. Consent is specific to this program and is not bundled into any unrelated agreement.

3. Message frequency varies based on your CRM activity. Message and data rates may apply.

4. Opt-out. Reply STOP to unsubscribe; START to opt back in. Reply HELP for help.

5. Data. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

6. Carriers are not liable for delayed or undelivered messages.

Contact: Unbroken Consulting, info@unbrokenconsulting.com.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify clients of any material changes. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

Contact Us

If you have questions about these Terms of Service, please contact us at: