Privacy Policy

Introduction

Unbroken Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

When you engage our services or fill out forms on our website, we may collect personally identifiable information, such as your name, email address, phone number, mailing address, and company/team name.

Payment Information

We use third-party payment processors (such as Stripe) to process payments. We do not store your credit card information directly. Payment processors have their own privacy policies regarding how they handle your information.

Usage Data

We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed.

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send you marketing and promotional communications by email, with your consent (we do not use SMS/text messaging for marketing).
• Respond to your comments, questions, and requests
• Improve our website and services
• Monitor and analyze usage and trends
• Comply with legal obligations

Sharing Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors and service providers that perform services for us (e.g., payment processing, email delivery).
• Business Partners: We may share limited information with our business partners, such as The Pixel Mentor for Canadian services. This never includes your mobile phone number or SMS/text messaging consent data.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: We may share your information in connection with a merger, acquisition, or sale of assets.

Mobile information and SMS consent. Notwithstanding anything else in this section, we do not share, sell, or provide your mobile phone number or SMS/text messaging consent data to any third parties, affiliates, or business partners for marketing or promotional purposes. Mobile opt-in data is used solely to deliver the text messages you have requested. Sharing with subcontractors that directly support message delivery (such as our messaging provider) is limited to delivering those messages and nothing else.

SMS Privacy Policy

What we collect. When you enroll in our SMS program, we collect your mobile phone number and your consent to receive text messages.

How we use it. We use your mobile number solely to send account and task notifications related to your work in our CRM — new lead assignments, task and follow-up reminders, appointment updates, and appointment-outcome logging.

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that provide support services (such as our messaging provider) is limited to delivering these messages and nothing else.

Message frequency. Message frequency varies based on your activity in the CRM.

Message and data rates may apply.

Opt-out. Reply STOP at any time to unsubscribe. Reply HELP for assistance or contact info@unbrokenconsulting.com.

Consent & Data Sharing

We collect personal information such as your name, email address, phone number, and message content when you submit a form on our website. This information is used to respond to your inquiries, provide our services, and communicate with you about appointments and account updates.

Your opt-in consent for SMS or email communications is never sold, rented, or shared with third parties for their marketing or promotional purposes.

If you have questions about your privacy or wish to update your preferences, please contact us at info@unbrokenconsulting.com or (719) 417-9419.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt-out of marketing communications

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: